Right of withdrawal
Information on the right of withdrawal and instructions
Right of withdrawal
You have the right to cancel this contract within one month without giving any reason. The cancellation period is one month from the day
(on which you or a third party designated by you, who is not the carrier, took possession of the goods).
To exercise your right of withdrawal, you must contact us at
KDL GmbH
Julius-Cäsar-Str. 9a
42897 Remscheid
Germany
Phone: +49 (0) 1512 212 77 04
Fax: 03212-2524251
kdl.gmbh@email.de
of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of revocation
If you revoke this contract, we shall reimburse you for all payments we have received from you, including delivery costs
(with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within one month from the day on which we receive notification of your withdrawal from this contract. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any case no later than one month from the date on which you notify us of the cancellation of this
contract. The deadline is met if you send the goods before the expiry of the
one-month period.
You shall bear the direct costs of returning the goods.
You shall only be liable for any loss in value of the goods if this loss in value is attributable to handling of the goods that is not necessary for testing their condition,
properties, and functionality.
End of the cancellation policy